Question 1

What is the Dashboard for?

Accepted Answer

The Dashboard is your financial command center. It gives you a quick, at-a-glance overview of your key financial metrics for the current month, including your budget progress, spending breakdown, and upcoming payments.

Question 2

How do I use the time range filter?

Accepted Answer

Locate the Filter: On the 'Spending Over Time' chart, you'll find a dropdown menu for the time range (e.g., 'This Month').
Select a Range: Click the dropdown to choose a different period, like 'Last 3 Months' or 'Last Year'.
View Updated Charts: Both the 'Spending Over Time' and 'Expense Breakdown' charts will automatically update to reflect the data for your selected period.

Question 3

What's in the 'Upcoming Events' tab?

Accepted Answer

This tab provides a summary of your future financial commitments. It includes upcoming due dates for your Debts, money you expect to receive from Lendings, approaching Goal deadlines, and scheduled Subscription payments. It's a proactive way to see what's coming next.

Question 4

How do I add an expense?

Accepted Answer

There are four convenient ways to add an expense:

From the Expenses Page: Click the 'Add Expense' button to open the full dialog where you can fill in all details.
From the Calendar View: On the 'Expenses' page, switch to the 'Calendar View' and simply click on any day to open the add dialog with that date already pre-filled for you.
Quick Add Button: Use the floating '+' button at the bottom right corner of most pages for quick access to the add expense dialog anytime.
AI Natural Language Input (Pro Feature): In the header bar, simply type your expense in plain language (e.g., "coffee 5.5 a week ago") and press Enter. The AI will process it and ask you to confirm.

Question 5

How do I search for a transaction?

Accepted Answer

Find the Search Bar: On the 'Expenses' page, locate the search input field.
Enter Keywords: Type a description or category name to filter the list in real-time.

Question 6

How do I manage my categories?

Accepted Answer

Go to Settings: Navigate to 'Settings' > 'Manage Categories' from the sidebar.
Add/Edit/Delete: Here, you can add new categories with custom icons, edit existing ones, or delete those you no longer need.

Question 7

How do I import/export data? (Pro Feature)

Accepted Answer

Access Tools: On the 'Expenses' page, you'll find 'Import CSV' and 'Export CSV' buttons.
Import: Click 'Import CSV' and follow the instructions. Your CSV must have 'Date', 'Category', 'Description', and 'Amount' columns.
Export: Click 'Export CSV' to download all your current expense data as a CSV file.

Question 8

How do I setup Telegram integration? (Pro Feature Only)

Accepted Answer

Prerequisite: You must be a Pro user to use Telegram integration.
Navigate: Go to 'Settings' > 'Telegram Integration' from the sidebar.
Click Connect: Click the 'Connect Telegram' button to generate a unique connection code.
Open Telegram: Click 'Open Telegram' to open the bot in Telegram app or web.
Send Command: Send the command /link [CONNECTION_CODE] to the bot to complete the connection.
Verify: Once connected, you'll see a confirmation message with your Telegram ID.

Usage: After connecting, you can send expense messages directly to the bot. For example: "coffee 5.5 yesterday" or "lunch 25K" and the AI will automatically categorize and save them.

Question 9

How do I setup custom instructions for AI? (Pro Feature Only)

Accepted Answer

Navigate: Go to 'Settings' > 'Manage Categories' from the sidebar.
Find Category: Locate the category you want to set custom rules for.
Click Edit: Click the tags icon next to the category name.
Enter Keywords: Type keywords separated by commas (e.g., "cafe, coffee, starbucks").
Save: Click 'Save' to store your custom rules.

How it works: When you add expenses, the AI will prioritize your custom keywords to categorize transactions. For example, if you set keywords "cafe, coffee" for the "Food & Drink" category, any expense containing those words will automatically be categorized correctly.

Tip: If you don't set custom rules, the AI will automatically detect and categorize expenses to the most suitable category based on its learning.

Question 10

How do I set my monthly budget?

Accepted Answer

Navigate: Go to the 'Budgets' page.
Open Dialog: Click the 'Create New Budget' button to open a dialog.
Fill Details: In the dialog, enter the budget amount and the date from which it should be effective.
Save: Click 'Create Budget'. This new entry will appear in your budget history, and the app will use the most recent budget for its calculations.

Question 11

How does the 'Month View' work?

Accepted Answer

Switch Tab: On the 'Budgets' page, click the 'Month View' tab.
Year-at-a-Glance: You'll see a calendar layout showing all 12 months of the selected year. You can change the year using the navigation arrows.
Quick Add/Edit: Click on any month's card to open the budget dialog with that month pre-selected. This allows you to quickly set or adjust the budget for a specific month.
View History: Each card also displays the budget entries set within that month, giving you a quick historical overview.

Question 12

How do I track a new debt?

Accepted Answer

Navigate: Go to the 'Debts' page.
Open Dialog: Click the 'Add Debt' button.
Fill Details: Enter a description, the lender's name, the total amount, and the final due date.
Save: The new debt will appear in your 'Upcoming Debts' list.

Question 13

How do I mark a debt as paid?

Accepted Answer

Find the Debt: Locate the debt in either the table or card view.
Open Actions: Click the 'More' icon (three vertical dots).
Mark as Paid: Select 'Mark as Paid' from the dropdown menu and confirm. The debt will then move to the 'Paid Debts' section.

Question 14

What is this section for?

Accepted Answer

This section is the opposite of 'Debts'. It helps you track money that other people owe you, ensuring you don't forget to collect payments.

Question 15

How does it work?

Accepted Answer

It functions just like the Debts section. You can add a record for each amount you've lent, including who the borrower is, the amount, and when they are supposed to pay you back. Once they've paid, you can mark the record as 'Paid'.

Question 16

How do I create a financial goal?

Accepted Answer

Navigate: Go to the 'Goals' page.
Open Dialog: Click 'Add New Goal'.
Define Your Goal: Give your goal a name, a target amount, and a target date. You can also add a starting amount if you've already saved something.
Save: Your goal will now appear, and you can start tracking your progress.

Question 17

How do I add savings to a goal?

Accepted Answer

Find Your Goal: On the 'Goals' page, locate the goal you want to contribute to.
Add Contribution: Click the 'Add Contribution' button on the goal's card or row.
Enter Amount: Input the amount you've saved and confirm. The progress bar will update automatically.

Question 18

How do I track a subscription?

Accepted Answer

Navigate: Go to the 'Subscription' page.
Open Dialog: Click 'Add Subscription'.
Fill Details: Enter the service name, cost, billing cycle (e.g., monthly), and the date it's paid until.
Save: The app will automatically calculate and display the next payment date for you.

Question 19

How do I log a payment?

Accepted Answer

Find the Subscription: Locate the subscription you've paid for.
Confirm Payment: Click the 'Pay Next Cycle' button.
Confirm: In the dialog that appears, click 'Confirm'. The 'Paid Until' and 'Next Payment' dates will update based on the billing cycle.

Question 20

How do I track an investment?

Accepted Answer

Navigate: Go to the 'Investment' page.
Add Investment: Click 'Add Investment' and fill in the details, including the name, type (e.g., Stock, Crypto), and the initial value (how much you paid).
Update Value: As the market value changes, click the pencil icon next to the 'Current Value' to update it and track your performance in real-time.

Question 21

What happens when I sell an investment?

Accepted Answer

Close Investment: Click the 'Close Investment' button on the investment card or row.
Enter Final Value: Input the final value you sold it for. The app will calculate your total profit or loss.
Confirm: The investment will be moved to the 'Closed Investments' section.

Question 22

How do I create a group?

Accepted Answer

Navigate: Go to the 'Groups' page from the sidebar.
Create: Click 'Create Your Group', give it a name, and confirm.
Invite: Share your User ID (which is also the Group ID) with others to invite them.

Question 23

How do I join a group?

Accepted Answer

Get ID: Ask the group owner for their Group ID.
Navigate: Go to the 'Groups' page.
Join: Enter the ID into the 'Join an Existing Group' field and click 'Join Group'.

Question 24

How do I share my data?

Accepted Answer

Sync: On your group page, click 'Sync Your Data'.
Select: Choose which data types (like Expenses, Debts) and what time range you want to share.
Confirm: Click 'Confirm & Sync'. Your data will now be visible to group members in their dashboards.

Question 25

How do I view all group expenses?

Accepted Answer

Open Dashboard: From the main group page, click on 'View Group Dashboard'.
Switch Tab: Inside the dashboard dialog, click on the 'Expenses Detail' tab.
View and Sort: You'll see a paginated table of all expenses synced by all members. You can sort by any column by clicking on its header.

Question 26

How do I send a message?

Accepted Answer

Navigate: Go to the 'Simple Message' page.
Compose: Click 'Send Message'.
Fill & Send: Enter the recipient's email, a title, your message, and click 'Send'.

Question 27

How do I reply to or forward a message?

Accepted Answer

Open Message: Click on any message in your Inbox or Sent items to open the detail view.
Choose Action: In the dialog footer, click 'Reply' or 'Forward'.
Compose: A new message dialog will appear, pre-filled with the previous message's content for context. Add your recipient and content, then send.

Question 28

How do I add a new contact?

Accepted Answer

Navigate: Go to the 'Contacts' page.
Add: Click 'Add New Contact'.
Fill Details: Enter the contact's information, such as name and email.
Save: Click 'Save' to add them to your list.

Question 29

How does the AI Coach work?

Accepted Answer

The AI Coach analyzes your financial data—spending, debts, goals, etc.—to provide personalized advice. Just enter your monthly income, and it will generate a report with insights and actionable steps.

Question 30

Can I ask my own questions?

Accepted Answer

Yes! Use the 'Generate With Your Prompt' tab. You can ask specific questions like 'Create a budget for me to save $500 a month' or 'Analyze my top 3 spending categories and give me tips'.

Question 31

What AI models are used for analysis?

Accepted Answer

We use Google's advanced Gemini AI models to power our financial analysis:

Gemini Flash 3: A fast and efficient model available to all users (both Free and Pro). It provides quick analysis and responses for everyday financial questions.
Gemini Pro 3: Our most powerful and capable model, exclusively available to Pro subscribers. It offers deeper insights, more detailed analysis, and better understanding of complex financial scenarios.

Note: Free users are limited to the Flash 3 model. To access the Pro 3 model with enhanced capabilities, upgrade to a Pro subscription.

Question 32

What's the difference between Flash 3 and Pro 3 models?

Accepted Answer

Here's how the two models compare:

Feature	Flash 3 (Free)	Pro 3 (Pro Users)
Analysis Depth	Standard insights	Deep, comprehensive analysis
Response Detail	Concise responses	Detailed, actionable recommendations
Complex Queries	Basic handling	Advanced understanding
Speed	Very fast	Fast with higher quality
Availability	All users	Pro subscribers only

While Flash 3 is excellent for everyday use, Pro 3 provides more sophisticated financial guidance for users who want in-depth analysis.

Question 33

Is the AI advice reliable?

Accepted Answer

Important Disclaimer: The AI-generated advice and analysis provided by our Financial Coach is for informational and reference purposes only.

Potential Inaccuracies: AI information may contain errors, inaccuracies, or outdated data. Always verify important financial information before making decisions.
Not Financial Advice: The AI's suggestions do not constitute professional financial, investment, or legal advice.
User Responsibility: You are solely responsible for any financial decisions you make based on the AI's recommendations. We are not liable for any losses, damages, or consequences resulting from following AI advice.
Consult Professionals: For significant financial decisions, always consult with qualified financial advisors, accountants, or other professionals.

⚠️ Note: Use AI insights as a starting point for your own research, not as the sole basis for important financial actions.

Question 34

How do I use the converter?

Accepted Answer

Navigate: Go to 'Currency Converter'.
Enter Details: Input the amount, select the 'From' currency, and the 'To' currency.
Convert: Click 'Convert' to see the result based on the latest exchange rates.

Question 35

How do I create a note?

Accepted Answer

Navigate: Go to 'Simple Notes'.
Add Note: Click 'Add Note'.
Write: Add a title and your content. The editor supports Markdown for formatting.
Save: Click 'Save' to keep your note.

Question 36

What does the 'AI Format' button do? (Pro Feature)

Accepted Answer

The 'AI Format' button takes your plain text note and automatically restructures it into clean, well-organized Markdown. It will add headings, lists, bold text, and other formatting to improve readability, saving you time from manual formatting.

Question 37

What is Linked Storage for?

Accepted Answer

It's a place to save quick links to your online documents (e.g., a Google Drive folder of receipts or a Dropbox link to a contract). The app does not access the content, it only stores the URL for your convenience.

Question 38

What is Simple Storage for?

Accepted Answer

Simple Storage is a Pro feature that allows you to securely upload, view, and manage your important files like receipts, invoices, or financial statements directly within the app. You get 1 GB of online storage, which is enough for thousands of documents.

Question 39

How do I upload a file?

Accepted Answer

Navigate: Go to the 'Simple Storage' page from the sidebar.
Click Upload: Press the 'Upload Files' button. You can select one or multiple files.
Wait for Completion: The files will be uploaded, and their metadata (like size and date) will be saved to your profile. File content is stored securely in the cloud.

Question 40

How do I view my images and videos?

Accepted Answer

Switch to Gallery View: On the 'Simple Storage' page, click the 'Gallery' icon in the toolbar.
Browse: All your uploaded images and videos will be displayed as thumbnails.
Open Lightbox: Click on any thumbnail to open it in a full-screen, interactive gallery where you can zoom, play videos, and view a slideshow.

Question 41

What does the 'Sync Storage' button do?

Accepted Answer

Occasionally, if an upload or delete operation is interrupted, the displayed total storage usage might become inaccurate. The 'Sync Storage' button (available once a week) manually recalculates the total size of all your stored files and updates your profile, ensuring the usage data is correct.

Question 42

How do I upgrade to Pro?

Accepted Answer

Navigate: Go to the 'Billing and Plans' page.
Choose a Plan: Select the plan that works for you (e.g., 6 Months, 1 Year).
Pay: You will be redirected to PayPal to complete the payment securely. Your Pro access is activated immediately.

Question 43

What payment methods are accepted?

Accepted Answer

We accept payments through PayPal, which provides a secure and convenient checkout experience. Through PayPal, you can pay using:

PayPal Balance: Use funds directly from your PayPal account.
Credit/Debit Cards: Visa, Mastercard, American Express, Discover, JCB, and UnionPay.
Bank Accounts: Link your bank account for direct debit (where available).
PayPal Credit: Pay over time with PayPal's financing options (where available).

You do not need a PayPal account to pay with a credit or debit card - simply select the 'Pay with Debit or Credit Card' option on the PayPal checkout page.

Question 44

What is the refund policy?

Accepted Answer

Please note the following important refund policies:

No Partial Refunds: We do not offer partial refunds if you decide to stop using the service before your subscription period ends.
No Refunds for Cancellation: If you cancel your subscription or choose not to renew, you will not receive a refund for any remaining time on your current plan.
Immediate Access: Once payment is completed, Pro features are activated immediately and remain accessible until the end of your subscription period.

Exception: If you experience a technical issue that prevents you from accessing Pro features after payment, please contact our support team within 7 days of purchase for assistance or a potential refund review.

Question 45

How do I check my subscription status?

Accepted Answer

Navigate: Go to the 'Billing and Plans' page from the sidebar.
View Status: Your current plan, activation date, and expiration date will be displayed at the top of the page.
Check Features: The page also shows which Pro features are currently active on your account.

Question 46

What happens when my Pro subscription expires?

Accepted Answer

When your Pro subscription expires:

Grace Period: You will have a 7-day grace period to renew your subscription without losing any Pro features or data.
Feature Restrictions: After the grace period, Pro-only features will be disabled (e.g., AI features, CSV import/export, Telegram integration).
Data Preservation: Your data remains safe and accessible. Any data you created while on Pro will still be viewable, but you won't be able to add new entries that exceed free plan limits.
Renew Anytime: You can renew your Pro subscription at any time to restore full access.

Question 47

Can I upgrade my plan before it expires?

Accepted Answer

Yes, you can upgrade to a longer-term plan at any time:

Prorated Credit: When you upgrade, any remaining time on your current plan will be converted to a credit toward your new plan.
New Expiration: Your new expiration date will be calculated from the date of upgrade plus the duration of the new plan.
Immediate Effect: The upgrade takes effect immediately, giving you the full benefits of the longer plan right away.

Question 48

Is my payment information secure?

Accepted Answer

Yes, your payment information is completely secure:

PayPal Processing: We do not store your credit card or bank account details on our servers. All payments are processed securely through PayPal's encrypted payment system.
PCI Compliance: PayPal is PCI DSS compliant, ensuring the highest standards of payment security.
No Sensitive Data: We only store your subscription status, plan type, and expiration date - never your payment credentials.

Question 49

How do I change the app's language or theme?

Accepted Answer

Navigate: Go to the 'Settings' page.
Adjust: Use the dropdown menus to change the Language, Theme, Font, and other display preferences. Changes are saved automatically.

Question 50

How do I change my password?

Accepted Answer

Navigate: Go to your 'Profile' page.
Select Tab: Click on the 'Change Password' tab.
Update: Enter your current and new password, then confirm.

Question 51

How do I enable Two-Factor Authentication (2FA)?

Accepted Answer

Navigate: Go to your 'Profile' page and click the '2FA & Security' tab.
Enable: Click 'Enable 2FA' and follow the on-screen instructions to scan the QR code with an authenticator app.
Save Backup Codes: Make sure to save your backup codes in a safe place.

Question 52

How is my data encrypted?

Accepted Answer

Your data is encrypted using industry-standard AES encryption before being stored in our database. This means:

Encryption at Rest: All your financial data (expenses, budgets, goals, etc.) is encrypted when stored.
Unreadable by Others: Even if someone gains access to our database, they can only see meaningless encrypted strings - not your actual data.
Your Key Only: Only you can decrypt and read your data using your unique encryption key.

This ensures maximum privacy and security for your sensitive financial information.

Question 53

What is Single Session Login?

Accepted Answer

For security reasons, we enforce a single active session policy:

One Account = One Session: Only one device or browser can be logged in at a time.
Auto-Logout: If you log in on a new browser or device, your current session will be automatically terminated.
Re-login Required: You'll need to log in again on the new device, and the old device will be logged out.

This prevents unauthorized access and ensures your financial data stays secure.

Question 54

How can I get help or report a problem?

Accepted Answer

For General Questions: If this help page doesn't answer your question, please email our support team directly.
To Report an Issue: Go to the 'Rating & Feedback' page from the sidebar and use the 'Problem Reports' tab to describe the issue in detail.
Contact Email: For all other inquiries, you can reach us at support@simplemoneytracker.com. We aim to respond within 24-48 hours.

Finance

Collaboration

Support Tool

Other

Dashboard

What is the Dashboard for?

How do I use the time range filter?

What's in the 'Upcoming Events' tab?

💰Finance

Finance

👥Collaboration

Collaboration

🛠️Support Tool

Support Tool

⚙️Other

Other

Dashboard

What is the Dashboard for?

How do I use the time range filter?

What's in the 'Upcoming Events' tab?